Privacy Policy

Last updated: September, 2026

HG Facialist (“HG Facialist,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.hgfacialist.com, contact us, submit a form, book an appointment, purchase a product or service, or otherwise interact with us.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with us, we may collect:

Information You Provide

  • Name

  • Email address

  • Telephone number

  • Billing and shipping address

  • Appointment details

  • Services or products of interest

  • Purchase and transaction information

  • Communications and customer-service inquiries

  • Survey, consultation, or intake-form responses

  • Treatment preferences

  • Health, allergy, medication, pregnancy, or medical information voluntarily provided for treatment evaluation

  • Photographs or treatment images when separately authorized

  • Any other information you choose to provide

Payment Information

Payments may be processed by third-party payment processors. HG Facialist generally does not receive or store complete payment-card numbers.

Payment processors may collect and process payment information according to their own privacy policies and security practices.

Information Collected Automatically

When you visit our website, we or our technology providers may automatically collect:

  • IP address

  • Browser and device information

  • Operating system

  • Pages viewed

  • Referring website

  • Approximate location derived from an IP address

  • Date, time, and duration of visits

  • Website interactions

  • Cookie and analytics information

How We Use Information

We may use collected information to:

  • Schedule, confirm, manage, and provide appointments

  • Evaluate treatment eligibility and personalize services

  • Process purchases, deposits, and payments

  • Deliver products and provide order updates

  • Respond to questions and customer-service requests

  • Send appointment confirmations and reminders

  • Communicate operational or policy updates

  • Send marketing emails or text messages when permitted

  • Maintain client and transaction records

  • Improve our website, services, and client experience

  • Detect fraud, misuse, or security incidents

  • Enforce our policies and agreements

  • Meet legal, regulatory, accounting, and safety obligations

  • Protect the rights, safety, and property of HG Facialist, our clients, and others

Emails and Text Messages

If you subscribe to marketing emails, you may unsubscribe using the link contained in any promotional email.

If you consent to receive text messages, message frequency may vary and message and data rates may apply. Consent to receive marketing texts is not a condition of purchase.

You may opt out of promotional text messages by replying STOP. You may still receive nonmarketing communications when necessary to manage an existing appointment, transaction, or request, as permitted by law.

Cookies and Analytics

Our website and service providers may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website usage, measure performance, and support marketing activities.

You may adjust cookie settings through your browser or through any cookie-management tool available on our website. Disabling certain cookies may affect website functionality.

How We Disclose Information

We may disclose information to:

  • Website hosting and ecommerce providers

  • Scheduling and client-management platforms

  • Payment processors

  • Email and text-message service providers

  • Shipping and fulfillment providers

  • Analytics, advertising, and technology providers

  • Professional advisers, including attorneys and accountants

  • Government authorities or other parties when legally required

  • A buyer, successor, or other relevant party in connection with a potential or completed business transaction

These providers may access information only as necessary to perform services for us, subject to their contracts and applicable law.

We do not sell personal information for money. However, some analytics or advertising technologies may be considered “sharing,” “targeted advertising,” or a “sale” under certain state privacy laws. Where applicable, you may request to opt out.

Third-Party Websites and Affiliate Links

Our website may contain links to third-party websites, retailers, booking systems, social networks, or affiliate stores.

When you follow an external link, the third party’s privacy policy and terms apply. HG Facialist is not responsible for the privacy, security, content, or practices of third-party websites.

HG Facialist may receive a commission from qualifying purchases made through certain affiliate links, at no additional cost to you.

Health and Treatment Information

Information submitted through general website forms or standard email may not be encrypted as medical communication.

Please do not submit highly sensitive medical information through a general contact form unless specifically requested through an approved intake or treatment platform.

If HG Facialist is subject to HIPAA for particular services or records, the applicable Notice of Privacy Practices will govern protected health information to the extent required by law.

Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, provide services, maintain business and treatment records, resolve disputes, enforce agreements, and comply with legal, tax, accounting, and regulatory obligations.

Retention periods may vary depending on the type of information and applicable requirements.

Data Security

We use reasonable administrative, technical, and physical measures intended to protect personal information.

No website, electronic transmission, or storage system is completely secure. Therefore, we cannot guarantee absolute security.

Your Privacy Choices

Depending on your location and applicable law, you may have the right to request that we:

  • Confirm whether we process your personal information

  • Provide access to certain personal information

  • Correct inaccurate information

  • Delete certain information

  • Provide a portable copy of certain information

  • Limit or object to certain processing

  • Opt you out of certain targeted advertising, sharing, or sales

These rights may be subject to legal exceptions. We may need to verify your identity before completing a request.

To submit a request, contact hello@hgfacialist.com. We will not discriminate against you for exercising an applicable privacy right.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information online from children under 13.

If we learn that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

Florida Residents

We handle personal information in accordance with applicable Florida law. If a security incident involving personal information occurs, HG Facialist will evaluate and address notification obligations as required by law.

Visitors Outside the United States

HG Facialist is located in Florida, United States. If you access our website from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective or “last updated” date.

Your continued use of the website after an update constitutes acknowledgment of the revised policy to the extent permitted by law.

Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

HG Facialist
1414 NW 107th Avenue, Suite 314
Doral, Florida 33172
Phone: (305) 363-9092
Email: hello@hgfacialist.com