Appointment Cancellation / Rescheduling Policy
Last updated: September, 2026
We kindly ask for your understanding and respect for our time and other patients. A valid credit card or deposit is required to book services. Appointments must be canceled or rescheduled at least 24 hours in advance.
Late Cancellations:
Cancellations made within 24 hours of the appointment will result in forfeiture of the deposit or a late cancellation fee equal to the service deposit.
No-Shows:
Failure to show up to your appointment without notice will result in a charge of 100% of the scheduled service or loss of the deposit on file.
Arriving Late:
If you arrive late, your service time may be shortened or rescheduled to avoid delaying other clients. Late arrivals are still subject to the full service charge.
Medical & Emergency Exceptions:
We understand emergencies happen. Please contact us as soon as possible. Exceptions are reviewed on a case-by-case basis.
By booking an appointment, you acknowledge and agree to this policy.